Skip to content

Clinical Assistant – Crisis Centers


Summary of Position Function

To provide clinical support services to individuals or families who utilize our 24/7 walk in Crisis Centers

 *Saturday and evening flexibility required*


Education Requirements

  • High School Diploma Required
  • Associate degree in Human Services related field preferred


Not required although prior customer service and familiarity with individuals in need of behavioral health services is desired.

Interested in this position?

Major Duties & Responsibilities

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Assures that the sites’ operation is in concert with the overall goals of the operating programs and Spectrum Health and Human Services
  • Assists Crisis Center primary responders (RN, Clinician, Peer Support Specialist) in completing necessary data collection and reporting as needed.
  • Assists Crisis Center primary responders in completing monthly status update reports.
  • Performs clinical activities as assigned including individual and group facilitation
  • Performs copying, filing, other office support functions
  • Runs and analyzes reports as directed by the Project Director
  • Conduct outreach as appropriate to ensure that clients enroll with follow up services.
  • Other duties as assigned


  • Must possess skill and knowledge related to: all facets of programmatic services
  • Work effectively on multiple tasks concurrently; communicate exceptionally well in writing and orally
  • Present a strong professional image
  • Exercise exceptionally good judgment
  • Must have computer skills, experience with all Microsoft products preferred
  • Demonstrate excellent leadership; meet deadlines and work under pressure
  • Must have sensitivity to individuals with disabilities and an ability to respond calmly to distress or frustration in others especially in crisis situations.

Interested in this position?

Other Support Positions Available

Patient Support Specialist I (*All Locations*)


Office Assistant