• Knowledge and demonstration of agency core values in day-to-day activities
• Assures that the sites’ operation is in concert with the overall goals of the operating programs and Spectrum Health and Human Services
• Assists Crisis Center primary responders (RN, Clinician, Peer Support Specialist) in completing necessary data collection and reporting as needed.
• Assists Crisis Center primary responders in completing monthly status update reports.
• Performs clinical activities as assigned including individual and group facilitation
• Performs copying, filing, other office support functions
• Runs and analyzes reports as directed by the Project Director
• Conduct outreach as appropriate to ensure that clients enroll with follow up services.
• Other duties as assigned

SKILLS/COMPETENCIES:

• Must possess skill and knowledge related to: all facets of programmatic services
• Work effectively on multiple tasks concurrently; communicate exceptionally well in writing and orally
• Present a strong professional image
• Exercise exceptionally good judgment
• Must have computer skills, experience with all Microsoft products preferred
• Demonstrate excellent leadership; meet deadlines and work under pressure
• Must have sensitivity to individuals with disabilities and an ability to respond calmly to distress or frustration in others especially in crisis situations.