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Housing Case Manager


Summary of Position Function

To provide housing case management services and support to single adults with a substance use disorder who are high-cost frequent Medicaid consumers. These individuals are homeless or at risk of homelessness in Wyoming County.

Education Requirements

  • Bachelor’s Degree in Human Services or related field plus one-year work experience with mental health, physical and/or substance use issues
  • Associate degree with two years’ experience working with mental health, physical &/or substance use issues
  • High School Diploma with four years working with mental health, substance use &/or physical issues


  • One – four years work-related experience dependent on education.

Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement



Interested in this position?

Major Duties & Responsibilities

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Assist individuals in locating safe and affordable housing in an area of their choice within Wyoming County
  • Purchase household furnishings for their home, preferably with the individual
  • Assist with obtaining benefits (if needed), collect income, diagnostics and complete a rental stipend to determine voucher each month
  • Maintains open communication with all treatment and service providers, families and any other supports or networks the individual is working within the community.
  • Assist in outreaching, location & linkages to resources in the community as needed
  • Responsible for recordkeeping (progress notes) in the Millennium Database System and other required paperwork such as Service (Recovery)Planning, Roster Maintenance, Rental Stipends, Income, Hospitalization Records, Homeless Verifications, and any other duties asked by managers of supported housing.
  • Must have own transportation. There will be weekly visits required for the initial 6 months & then a minimum of two visits per month with assigned clients, preferably in their home(s)
  • Attend internal and community-based team meetings


  • Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
  • Knowledge of Community Health Systems.

Interested in this position?

Other Clinical Positions Available