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Support

Medical Assistant

Buffalo, Various Locations

Summary of Position Function

To provide clinical support services to Nursing Services.

Education Requirements

Applicable Certification/Degree in Medical Assisting

LICENSURE/CERTIFICATE:

Required

Experience

One year preferred

Must possess a valid Driver’s License with a satisfactory driving record and possess a personal vehicle for job requirement.

Interested in this position?

Major Duties & Responsibilities

  • Knowledge and demonstration of agency core values in day-to-day activities.
  • Ability to work effectively with individuals from a variety of cultural and ethnic backgrounds.
  • Demonstrates the ability to effectively use technology and appropriate use of support.
  • Providing compassionate patient support and care, attention, and assistance during office visits
  • Coordinating daily office activities, greeting individuals, and checking individuals in for their appointments
  • Gathering data and documenting information in EMR and reporting any concerns to nursing leadership
  • Obtaining and recording vital signs
  • Drawing blood as needed, when fully trained to do so.
  • Assist with managing medline calls, obtains necessary information for nursing staff to follow through clinically with the individuals needs
  • Maintains contact with individuals to assure outcome of medline request are completed
  • Maintains a central reference point for medline issues for updates/status changes
  • Obtaining prior authorizations
  • Obtains PMP documentation as needed for medication review
  • Looking up HealtheLink documents as requested
  • Performs clinical activities as assigned
  • Performs data/spreadsheet, faxing, scanning etc for information flow
  • Runs reports as requested by Nursing leadership

SKILLS:

  • Strong commitment to the right and ability of each person with a severe and persistent mental illness to live in normal community residences; work and have access to helpful adequate, competent, and continuous supports and services.
  • Must possess skills and competence to establish supportive trusting relationships with persons with severe and persistent mental illness and respect for individual’s rights and personal preference in treatment are essential
  • Work effectively on multiple tasks concurrently
  • Present a strong professional image
  • Exercise exceptionally good judgment
  • Exceptional interpersonal skills, judgment, and decision-making skills
  • Must possess excellent oral and written communication skills in English
  • Proficient in the use of computer software such as MSWord, Excel, Outlook, etc.
  • Additional duties as assigned.

Interested in this position?

Other Support Positions Available

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