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Support

Office Manager I

Buffalo

Summary of Position Function

Performs complex administrative tasks and provides administrative support to a department head and/or manager. May also train clerical support staff.

Proof of COVID-19 vaccine required.  Consistent with state and federal law, requests for reasonable accommodations will be considered 

Education Requirements

High School Diploma or equivalent

Experience

Three years work-related experience.  Previous supervisory experience preferred

Must possess valid Driver’s license and ability to travel between locations if needed

Interested in this position?

Major Duties & Responsibilities

MAJOR DUTIES AND RESPONSIBILITIES: 

  • Knowledge and demonstration of agency core values in day-to-day activities
  • Ensure the criteria for a high performing team member and the values that support trust, interdependencies and teamwork are role modeled and consistently evidenced in the work environment
  • Consistently maintain a neat, organized work environment
  • Assists with the Pulling Charts and preparing records to give to the Psychiatrist or NPP
  • Processes Intakes, scheduling, auditing of all progress notes, posting and filing
  • Schedule preparation to include authorization verification, copay/private fee amounts, client balances and the appropriate notification of senior staff when appropriate
  • Constant verifications of 3rd Party payers, Medicaid and authorizations, completion of client financial reviews
  • Reconciliation and posting of all client payments
  • Processing of client records
  • Typing
  • Oversight of other Office Staff with day to day tasks
  • Constant direct communication with Director of Reimbursement & Support Services
  • Other Duties as assigned
  • Type business letters, memorandums, reports, charts, etc. on a personal computer
  • Composes and prepares routine correspondence for signature
  • Establishes and maintains confidential files and records
  • Proofreads and corrects grammatical, punctuation and spelling errors
  • Maintains calendar and schedules appointments; sends/receives incoming and outgoing mail and faxes; and follow-ups on dates for action items
  • Attends departmental meetings; takes notes and prepares/distributes meeting minutes
  • Orients new personnel to agency’s policies and procedures
  • Answers telephone and direct calls to the appropriate person
  • Orders and maintains office supplies and equipment
  • Operates office machines and instructs others in the operation of same

SKILLS/COMPETENCIES:

  • Ability to generate standard business letters, forms, contracts, proposals, presentations, etc.  Strong understanding of and ability to use internet search engines
  • Excellent interpersonal skills and communication skills both verbal and written
  • Meticulous documentation/recording skills and attention to detail; excellent time management and organizational skills
  • Ability to handle multiple tasks
  • Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc.
  • Ability to operate office equipment

Interested in this position?

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